Contact
Email us
You will usually have an answer within two business days.
What people usually write about
A question before you buy
Whether a kit covers your situation, whether it suits a condo rather than a house, what is and is not included. If it is not the right fit we will tell you.
Licensing for a team
Products are licensed for personal and single-business use. Brokerages, property managers and teams who want to hand a product to several people need a different arrangement. Say how many people and it can be sorted out.
Something is wrong with a download
A file that will not open, a print that comes out badly, a page that is missing. Send the order number and it gets replaced.
Where purchases happen
Products are sold on Etsy. Refunds, receipts and download problems are handled under Etsy’s policy. For anything Etsy cannot resolve, send us an email.
Everything is handled by email.